- Led a 14-person product squad after being promoted, growing annual recurring revenue from $8M to $21M.
- Drove product strategy across 3 market segments, increasing net revenue retention from 104% to 118%.
- Reduced time-to-value by 41% through onboarding research, guided setup, and progressive education.
- Scaled customer discovery from 6 to 45 interviews quarterly, improving roadmap confidence by 32%.
Alex Morgan
Professional Summary
Senior Product Manager with 8 years of experience leading B2B SaaS products from discovery through scaled adoption. Specialises in product strategy, customer research, roadmap prioritisation, and go-to-market execution. Grew annual recurring revenue from $8M to $21M while improving activation by 34%.
Technical Skills
Product Strategy: Vision, Roadmaps, Prioritisation, Pricing
Discovery: Customer Interviews, Jobs-to-be-Done, Prototyping
Delivery: Agile, Scrum, Release Planning, Risk Management
Analytics: Amplitude, SQL, A/B Testing, Funnel Analysis
Leadership: Executive Alignment, Go-to-Market, Team Coaching
Professional Experience
- Built a 12-month roadmap that aligned 5 departments around 4 measurable company priorities.
- Automated product-health reporting for 22 metrics, saving leaders 18 hours per month.
- Increased feature adoption by 29% through segmented launches and 16 customer advisory sessions.
- Streamlined release planning from 4 weeks to 9 days without increasing escaped defects.
Projects
New enterprise packaging and pricing model based on customer value and usage.
- Launched 3 enterprise tiers that generated $4.6M in new annual contract value within 12 months.
- Delivered enablement to 62 sellers, raising qualified enterprise pipeline by 37%.
Education
Certifications
- Certified Scrum Product Owner (CSPO)
- Pragmatic Institute Product Management Certification